FAQ’s

For most shoots, we recommend calling the studio at least 2 months in advance of your desired session date, but we’re occasionally able to take last-minute sessions if our schedule allows it! For Maternity and Newborn sessions, give us a call when you’re in your second trimester to make sure we are able to set aside time for time-sensitive shoots.

After you book, we’ll either email you your welcome email or send out your welcome package (depending on the session type you booked). Then, we’ll schedule your pre-session consult for about a week before your session. Shoots themselves vary in length and can be anywhere from 15 minutes to 2 hours long. Your Gallery Premier Appointment (where you view your photos) is scheduled about 2 weeks after your session takes place. After you order, product fulfilment time depends on the type of product ordered- for example, prints and cards arrive within 2 weeks, custom frames 6 weeks, and custom albums 10 weeks.

We recommend that maternity sessions should be scheduled close to your 30-week mark. Give us a call in your second trimester to book!

The absolute best time to capture sleepy, curly newborn portraits is from 1-10 days of life. For our Signature Newborn Sessions, give us a call in your second trimester to book! We also photograph babies up to 12 weeks old in our Newborn Sessions! These sessions are laid back and baby is comfortably swaddled the whole time. We can usually get you in for a Newborn Session even after the baby is born!

6-9 months is the best age to capture your baby- they’re sitting up, smiling, and can really show off their personality!

We love shooting senior sessions outdoors, so we recommend scheduling between April-October!

In order to receive products for the holiday season, you should book your session before October 31st. We cannot guarantee products arriving before Christmas for sessions booked after the 31st.

We run an exclusive number of session specials throughout the year that will announce on the Facebook Page and the Blog. Watch those spaces carefully- session specials sometimes sell out within hours! We also offer our Mini Sessions anytime! Learn about them under our Session Types.
https://www.facebook.com/tlcphotography.co.uk

We deliver stunning portraiture with an excellent customer service experience.

When you schedule a session with us, you’ll also schedule a pre-session consultation to take place at the studio or over the phone. During the consultation, we’ll go over your ideas for the shoot, the best wardrobe to compliment your ideas, what to bring with you, and how to prepare for the shoot.

We offer everything from prints to huge wall displays with multiple frames.

Yes, in any amount. Gift certificates are the perfect gift for someone who has already booked a TLC Photography session, or for those ready to make a custom portraiture investment. Contact us to arrange shipping or pickup of a gift certificate!

Yes. Any session can be an on-location session at your home for an extra fee. Contact the studio for travel pricing.

Outdoor shoots tend to be more candid and varied, while indoor sessions tend to be more formal. Kids and babies under 3 years old tend to be less distracted when they’re indoors, so it’s easier for us to hold their attention on the camera indoors. Family, senior, maternity and engagement shoots are all stunning indoors or outdoors. If you are considering a session at your home, light is an important factor. If your home doesn’t have great window light throughout the day, the studio may be a better option.

Our full-service professional portrait studio strives to give a completely custom experience to each client that walks through our door. From the sets we create to the personalise custom design service with every product, clients can feel confident that they’re investing in the absolute best portrait experience.

TLC Photography makes ordering easy and will walk you through the process to create custom products like albums, wall displays, or storyboard. Make sure you’ve reviewed the product guide before you come in and if you plan to purchase frames or a wall display, measure your walls to see what size is best for you.

I always tell our clients that the ordering appointment is helpful and enjoyable, and it’s true! It’s not a chore. It’s a blast to view your whole gallery up on a big screen, then plan your custom products. I always take as much time as needed to answer all of your questions, and makes sure that when you leave, you feel completely confident in your order!

As soon as you receive digital files from us, BACK THEM UP! You can never have too many copies of digital files for safe keeping. Put the original flash drive in a safe place (a fire-proof safe, if you have one). Wall art is sturdy, durable and won’t fade. If it happens to get something on it, most wall art can simply be wiped down with a cloth. Prints and other products are sprayed for protection. We also include comprehensive portrait care information cards with every order to ensure your heirloom quality products can be enjoyed for a lifetime.

Session Fees
The session fee listed above is paid in advance to secure your chosen date. It is non-refundable should you cancel, but is transferable to another date in the event you wish to amend your booking with at least 48 hours notice.  The session fee does not include any images, either prints or digital negatives; these must be purchased separately. Some offers may include free digital downloads (see offer details)